Please note that returns are taking slightly longer to process than usual. We thank you for your patience.
We are working around the clock to ensure that we are providing the best customer service possible. All customer queries are important to us and we are dedicated to answering all of your questions a quickly as possible. We aim to reply to all emails within 2-3 working days.
If you are getting in touch regarding an order you have placed, we ask you to please get in touch with the email address you placed the order with and to provide us with your order number.
Please note, if you have any questions regarding your payment with Klarna, please contact Klarna customer service team directly. Fiorucci is unable to provide any details if you're not eligible to pay using Klarna services.
Customer Service Hours
Monday to Friday
9am to 4pm BST
Please email firstname.lastname@example.org for any questions, we are happy to help!